Definition | Type | Reference |
---|---|---|
Matching of user's expectation with the performance of product/service/technology | Independent/Dependent | Bhattacherjee, 2001 |
Dimensions | Items | Anchors | Cronbach Alpha | Sample Size | Type | Items Included | Reference |
---|---|---|---|---|---|---|---|
0 | 9 | 7 | 0.675 | 172 | Adapted | Yes | Bhattacherjee, 2001 |
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